Increasing hospital capacity constraints with a comprehensive open-market approach

Increasing hospital capacity constraints with a comprehensive open-market approach

  • Mary Noli Pilkington

    Director of Care Coordination

    "By basing patient choice on quality and satisfaction, we are changing how we incentivize and work with our providers."
  • Mary Noli Pilkington

    Director of Care Coordination

    "Aidin has transformed our relationship with providers. Everybody is now working towards the goals of high quality and lower cost."

Client

UCLA Health is an internationally recognized Academic Medical Center providing quaternary care to over 35,000 inpatients annually.

Situation

UCLA faced severe capacity constraints, consistently placing the ER on divert. They were also looking to increase participation in value-based reimbursement structures and wanted  to  ensure their operations were ready.

Action

UCLA Health contracted with Aidin to use its care transition management tool to make it easy to connect with the complete set of potential post-acute providers for any patient and provide up-to-date data and easy comparison tools for use at the bed-side to inform and expedite patient decisions.

Results

$1.7M

Reduced cost

Using Aidin, UCLA Health reduced costs by $1.7M annually

600

inpatients

Created space for 600 additional inpatients a year

1 Day

Average reduced LOS

Average 1 full day reduction in LOS with 2.2 day reduction for patients requiring inpatient rehab; Reduced standard deviation of LOS by 50% (fewer long LOS patients)

18%

drop in readmissions

2x

increase in case management efficiency

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